SERVICES

Our mission is simple, focus on what we do best, something few other companies offer today. Embroidered logo headwear, apparel is all we do. We don't sell magnets, pens or coffee mugs. That would be just a distraction for us. We focus on logo embroidered headwear, and apparel because it is what we know and what we are really good at doing. We own and operate state-of-the-art embroidery machines and the best software to run it all. In doing so, we have total control of the quality of our products and the turnaround time of customer orders. In addition, our production runs much smoother, faster and more efficiently, keeping our costs as low as possible. When you work with TEXEiDA, you are working with logo embroidered headwear experts who work to understand your needs, the available products and how to make your logo look the best it can in embroidery. It really does make a difference. 

At TEXEiDA Embroidery we prefer to work only on garments and items we obtain from our suppliers. We use clothing and items in our embroidery, that have been tested and proven to provide quality embroidery.  Embroidery machines can be fickle and sometimes eat garments.  Occasionally during the embroidery process, a garment or item will be damaged. Sometimes we may experience unexpected results sewing on untested material.  If we have supplied the garment or item, we have calculated a margin of error in the cost and we’ll replace it.  We cannot replace garments or items we have not sold or provided, therefore we do not embroidered on garments provided by our clients, we apologize for the inconvenience.

To start your understanding of our logo embroidery pricing, we charge a one-time (usually $30) fee to create the digital embroidery file.  See Digitizing  your Logo under Helpful Resources.  We do this instead of rolling this cost into the cost of the first order.  We show you this cost up front, rather than increasing the price of the garment or embroidery. That way, you pay it only once – not every time you order. And…if you order 50 or more pieces with your first order, we waive the fee! Once we have a digital embroidery file created for your logo, all you pay for is the garment price and the embroidery charge. Both are lowered as you order more. A note on garment prices: When you order at least 36 pieces, every item is discounted 10%.  Order at least 75 pieces and the discount is 15%, and order at least 150 and the discount is 20%.  This is based on the size of the entire order which can be a mix of styles, sizes and colors. We also offer special discounts for non-profits, churches, government, military, police and fire departments.

Select where would you like the artwork placed. Our standard sizing for Centered designs is 2.5" tall and 4.2" wide (when possible). Offset designs will be a maximum 2.5" tall and 3.2" wide. If you would like different dimensions and your artwork will work for it, please let us know in the order notes. The maximum embroidery field size is 6.5" wide by 2.5" tall. Designs are Limited to 11,000 stitches. 90% of designs fall into this range under our default sizing. Any designs that go beyond this require $1 extra per 1,000 stitches.

Color changes in your design are allowed in quantities of 6 or more. For Example: 6 Black Hats: Red Stitching / 6 White Hats: Black Stitching Please tell us any specific instructions or details about your order that you think we should know. For Example: If you ordered black hats and the text in your logo is black tell us what color stitching to use. Also, list out the colors of stitching you want on the different color hats you may have selected.

(1 Color Combination per 6 or more hats allowed).